June 10 - 11, 2025
Sentrilock Update Event - Saline Council
Date:
June 10 - 11, 2025
Location:
Candlewood Suites Salina by IHG 2650 Planet Ave
Salina, KS 67401
Salina, KS 67401
Details
Sentrilock Update Event - Saline Council
June 10, 2025 | 10:00 am - 4:00 pm
June 11, 2025 | 10:00 am - 3:00 pm
Candlewood Suites Salina by IHG
SENTRILOCK will be assisting members with lockbox firmware updates and battery replacements to help reduce current lockbox issues. It’s imperative to replace batteries as soon as possible because there is no way to determine the life of these batteries.
Brokerages with LESS than 40 lockboxes: Can bring their lockboxes at any time during the two day event
Brokerages with MORE than 40 lockboxes: Will be contacted by SCK MLS to schedule a time to bring lockboxes
Click HERE to register!
Why should I update the firmware and replace the batteries?
- The current lockbox issues are firmware-related and will persist if not addressed. These updates will significantly reduce lockbox issues and bring defect rates to below 1%.
- It’s imperative to replace batteries as soon as possible because there is not a way to determine how much life is left in the lithium-ion batteries used in Sentrilock lockboxes.
- Lockboxes already defected with an open RMA should be brought to the event. Sentrilock will exchange these and set up a FedEx call tag to return them.
- For those who have lockboxes assigned to a listing, Sentrilock will provide replacement batteries and clear instructions so you can perform the battery replacement and update the firmware once removed from the property.
- Those instructions are also detailed in this video: sentrilock.com/how-to-change-the-battery-and-update-a-sentriguard-lockbox/